Fender replaced my Gold B3 Bigsby due to a chip in the finish which I found when setting it up (itis kind of hidden).
Took forever but this was March of 2020 so Covid was the main delay issue. Bigsby was closed for production.
Gretsch/Fender pulled one out of Japanandhad it sent to me. It came...
Why don't you get a drum track of a song you want to play. Load it up in audacity and then record your guitar track and merge them.
You should get a USB to guitar cable so you can record your guitar right to the PC via audacity one one channel while playing the drum track on another channel...
@tbone I hope the next one is a winner for you. AS far as the strings being loose, that really is the proper way to ship it.
Low pressure and super dry and cold conditions in planes cargo hold "can" cause issues if the neck is at playing tension.