Gretsch do give them a preliminary setup before they leave the factory, but you have to imagine what ~6 weeks in a hot humid shipping container & then a bunch of climate changes do to the wood... there's really no point giving them a proper setup as all that time, work & money will be wasted as soon as it sets off on it's journey.
I shipped all my guitars from Sydney, Australia to here (Berlin, Germany) when we moved here last year, as a guitar tech I (and many of my old Sydney clients who hang out here can testify to this) have my guitars set-up like butter, perfect as they can be... when they landed here I had to start from scratch all over again with all of them, good thing there's nothing I love more than tinkering with guitars because It took me about a week to get through all 15 of them!
